Alorica provides tech-enabled customer experiences at scale for the world’s biggest brands, backed by 25 years of industry-leading expertise to move companies forward.
Investing in the Future
We consistently invest in technology, our geographic footprint, tech partnerships and talent, including our experiential lab capabilities, digital solutionists, and tech experts.
Industry Disruptors for 25+ Years
Leading the charge and investing in pioneering technology to power the future of CX means our clients have early access to technology before it’s commercially available.
Driven by Client Goals
Our team infuses innovation into everything we do with a digital-first consultative approach, an innovation lab to experiment, best-in-class technology—all while consistently delivering peak performance.
The Alorica Way
Our digitally infused operating model is designed to deliver exceptional performance for your business and unforgettable service for your customers.
Diversity by Design
As the largest certified minority-owned BPO, we take DEI seriously. And our award winning, inclusive culture is what keeps our global workforce engaged and performing their best for our customers.
What Alorica Can Do for You
We help brands—of all sizes, styles & strategies—take their business to the next level
250+ Clients
across diverse industries
10 Years
average client tenure
100,000
professionals across 17 countries
Over 2 billion
transactions per year
75+
languages
A Culture of Global Inclusion: Connection & Empowerment
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A Culture of Inclusion
We support our people with the same passion as our clients, because here everyone matters—and as world’s largest, certified minority-owned BPO, diversity, equity, and equality aren’t just buzzwords; they’ve reflected Alorica’s values since 1999.
Corporate Social Responsibility
We empower our employees, creating meaningful connections across the globe. From company-wide celebrations and virtual contests to individual recognitions, we help our people bring their A-games day after day.
Showcasing + Advancing Aloricans Worldwide
From career advancement and top performance honors to Culture Committees who maintain fun and family environments for their teams, we elevate our employees every day to come through for our clients.
People-powered Philanthropy
We flipped the script on corporate philanthropy with Making Lives Better with Alorica (MLBA), our award-winning, in-house nonprofit that gives employees full control over how funds raised and allocated.
Holistic Health & Wellness
To ensure Aloricans thrive worldwide, we offer a wealth of support programs, from robust Employee Assistance to access to licensed therapists and counselors, overseen by our Director of Global Wellbeing.
We're Proud of Being Award-Winning, but Achieving Greatness for Our Clients is How We Measure Success
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