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Global Delivery
Partner with Alorica for cost-effective global talent, tech-enabled language solutions, and AI-powered operations that deliver exceptional performance and scalability 
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What We Do 

Delivering Cutting-edge, Cost-effective CX Solutions
For 25 years, we've delivered tech-enabled CX solutions using expert consulting and secure cloud tools, providing personalized, scalable customer experiences that drive top-tier performance, long-term value, and business growth 
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Your Digital-first, Industry-leading, Award-winning CX partner 

As an industry leader, we've been recognized by everyone from Everest Group and NelsonHall to Ragan, Best Places to Work, and AI Breakthrough. 

The Alorica Difference 

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Best-In-Class Operators 

Access to cost-effective, experienced talent through our tech-enabled language portfolio and large-scale global footprint and an operating model delivering high-powered performance—rooted in AI

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Digital-first Operating Model

For 25 years, we’ve been known for exceptional performance with our digitally-infused operating model—made up of the most experienced people, powerful technology, and proven processes to deliver unforgettable service for your customers

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Client-centric, Outcome-driven Innovators

Our 100,000+ strong team delivers high-powered performance, scaling and pivoting quickly with innovative, agile solutions for impactful client outcomes

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Results You Can Measure

20%+

Growth in CSAT scores through optimized offshore delivery 

300%

Talent pool expansion using Alorica Anywhere for an at-home retailer

$5M

In cost savings through scalable, efficient delivery models

15%

Lower attrition for a work-at-home telecommunications program compared to onsite 

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Connect with one of our specialists to discover how to optimize your global CX service delivery!

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.